Ordering & Delivery - v1
The guide on ordering & delivery.
There are various ways to place an order:
1. Pickup only:
- At our store
- Pre-order at 3705-9201
2. Pickup / Delivery
- Through Deliveroo / FoodPanda, if you located in the delivery area
- Via our website
Below guidelines only apply to our ordering website.
Ordering
*Note: Minimum order value of $100 apply to website order.
Please place smaller size order in person, by phone, or through Deliveroo / FoodPanda.
1. Hover to fruitstop.cloudwaitress.com by clicking the "Order Now" button / "Order Online" in the navigation bar to place an order.
2. Add the items to the cart. For most items you can choose to add toppings. Some options are required.
3. Choose whether you will pickup the items at our store / have the items delivered, also the desired time before checkout.
Pickup
- Accepted 10:45-21:45.
- Order at least 30 mins prior to the pickup, maximum 7 days ahead.
Present your order number when picking up the products at the chosen time.
Delivery
- Same day delivery is possible, please order at least 4 hours ahead. Maximum 7 days ahead.
- The time you choose is the approximate delivery time: 16:00 / 18:00 / 20:00. We will try to make sure the products delivered on time, but the actual time depends on the weather / traffic condition.
- It is possible to deliver the items at a different time slot, please contact us in advance.
4. Fill out the required information on the checkout page and pay.
Payment
- Bank Transfer / Payme / FPS (We will contact you for payment later)
- Visa / MasterCard / AMEX
5. You will receive a confirmation email once the order placed.
Delivery
1. We deliver to Hong Kong, Kowloon & New Territories address. Remote / restricted areas excepted.
2. Delivery fee schedule:
Hong Kong - $80
Kowloon - $120
New Territories - $180
Please refer to the ordering site for detailed information.
3. Free delivery for orders over $1000
Storage
1. Smoothie / Blended Juice / Juice Mixed with Dairy
Please consume on the same day of delivery / pickup.
2. Cold Pressed Juice
Please consume within 2 days from the delivery.
Store at 0-4°C (your fridge) before consuming.
Once opened, finish within 30 mins to ensure the freshness.
Volume Discount
We offer 10% discount for orders over $1200, placed 2 days in advance.
Better price negotiable for even bigger orders.
Please contact us / Whatsapp +852 9543-9308 for further information.
We will contact you if there is any problem with the order.
The decision of Fruit Stop should be final.